Frequently Asked Questions (FAQs)!

We know your mind is flooded with tons of questions about us, content writing, graphic and website designing in general. We are here to answer them accurately.

From blogs, website content and articles to social media content, press releases and product descriptions, we do it all. Our in-house team work extensively with clients to offer genuine ideas, and we take your inputs seriously. Contact our team to know more about how it all works!

The answer to your frequently asked questions about Content writing.

Yes, of course. At 1st Genix, we have great content writers who are well-qualified and have degrees in English literature, mass communication, and other content-related courses. Our content writers are highly experienced professionals who will meet all your expectations. We provide unmatched quality in content writing as 1st Genix is one of the global leaders in content writing. We have a good customer base, and all our clients love to do continuous business with us as we believe in a good customer relationship. Due to this, we have one of the best client-retention rates in the market.

We do believe in providing quality content to our customers. We always pay attention to the minor details as our main aim is to increase customer satisfaction. As soon as we get your request, we try to revert back as soon as possible through phone or Skype. Our only motive is to give you back good quality content. To achieve that, we listen to your requirements and understand every aspect of them. Once we get a complete understanding of your requirements, our experienced content writers start working on them. We will prepare a draft through which you will get an idea about our writing style. Once you get satisfied with everything, we do our best to provide the content to you within the right time as desired by you.

As soon as we receive the payment, you will own all the copyrights, which is clearly mentioned in our writing policy. You can publish the content under anyone’s name, and we promise that there will be no copyright infringement issues while you do business with us.

You will receive the content in Doc/Docx format on your email provided by you. Simply you have to click on the document you will receive in your email and download it into your system.

Our content writers have to ability to work on tight deadlines. But before taking any project, we always make sure to clear all the things. In case of any urgency, we would like to have an open discussion about the same. If you want a project to be completed in time, an extra rush fee will be charged.

100% guaranteed. At 1st Genix, our main aim is to provide quality content to you. We strictly follow the rule of ‘No Plagiarism Policy’ and we stand by it. We also ensure to check the content on the premium plagiarism tools to ensure that the content is 100% unique. As per the requirement, we also send screenshots for your satisfaction, which clearly proves that the content provided by us is unique and 100% original. So for content, you can blindly rely on us.

The answer to your frequently asked questions about Graphic Designing.

The delivery time basically depends upon the factors like complexity, size, and other related factors. But our focus is to complete the project within 7-10 days.

Before starting, we try to have an online meeting where we all can discuss and share ideas. We will also listen to your requirements about the same. We will also take help from the samples of existing logos. Once we come to a mutual decision and a proper perspective of the idea, we will offer some of the samples designed for you. This will be flexible, and we can decide the price depending upon the logo design you want.

We have all the payment options, so you can pay according to your comfort and access. Also, we have split the total payment into three stages:
– 40% of the amount is to be paid upfront
– 40% of the amount when the job is done/complete
– 20% of the amount after the files or docs are delivered to you

We prefer authorized bank transfers.

Once you pay the full amount, the electronic files will be sent to you via e-mail. For later updates, we will also store a copy of the files sent to our system.

We have the expertise to complete the work in just one design. But if you want, we can come up with multiple logo designs and show them to you. So, you can choose among them. Our designers are well-experienced and have the capability to complete the work in one go.

If you are not satisfied with the results, our experts will work again on your project. But our main aim is to satisfy you with one well-perfected design that will suit all your needs. We will offer you multiple logo designs, and you can choose one among many options.

It depends upon our schedule, but you can give us a call for the same. If the project demand is in a rush, an extra fee will be charged.

From your brand’s unique logo to marketing materials, brochures, and specific content needs, we are here to deliver results. We like to offer choices for most projects so that clients can take a call after adequate consideration. Call our experts to know and explore our services indepth!

From your brand’s unique logo to marketing materials, brochures, and specific content needs, we are here to deliver results. We like to offer choices for most projects so that clients can take a call after adequate consideration. Call our experts to know and explore our services indepth!

The answer to your frequently asked questions about Graphic Designing.

The delivery time basically depends upon the factors like complexity, size, and other related factors. But our focus is to complete the project within 7-10 days.

Before starting, we try to have an online meeting where we all can discuss and share ideas. We will also listen to your requirements about the same. We will also take help from the samples of existing logos. Once we come to a mutual decision and a proper perspective of the idea, we will offer some of the samples designed for you. This will be flexible, and we can decide the price depending upon the logo design you want.

We have all the payment options, so you can pay according to your comfort and access. Also, we have split the total payment into three stages:
– 40% of the amount is to be paid upfront
– 40% of the amount when the job is done/complete
– 20% of the amount after the files or docs are delivered to you

We prefer authorized bank transfers.

Once you pay the full amount, the electronic files will be sent to you via e-mail. For later updates, we will also store a copy of the files sent to our system.

We have the expertise to complete the work in just one design. But if you want, we can come up with multiple logo designs and show them to you. So, you can choose among them. Our designers are well-experienced and have the capability to complete the work in one go.

If you are not satisfied with the results, our experts will work again on your project. But our main aim is to satisfy you with one well-perfected design that will suit all your needs. We will offer you multiple logo designs, and you can choose one among many options.

It depends upon our schedule, but you can give us a call for the same. If the project demand is in a rush, an extra fee will be charged.

We do WordPress websites, ecommerce sites, CMS-based sites, and blogs, focusing on specific client objectives and niche goals. Talk to our developers in person to get constant updates on each project! Call us now to get a free review of your existing website!

The answer to your frequently asked questions about web design and development.

If you have all the data prepared, like the texts, images, and videos that you want to add to your website, we can build it in 4-6 weeks.

For designing, we use Photoshop as building blocks, and then these files will be moved to the website using the Word Press tool.

Well, yes. Websites built by us will be fully mobile-friendly and function smoothly on all the devices. And the best part is we won’t charge extra for this.

We can have an on-call discussion before starting the project. While continuing, we will communicate via email as it will be convenient for both of us. Also, the email will save all the information for future reference.

Yes, for sure. We can discuss and configure a maintenance and managing package for you. Our professional team is the best at managing your website.

It totally depends upon the type of website you need. Generally, the following information is required by us:
– Texts and content that you need on the website
– Videos, if you wish to add them.
– Images of you and your staff
– Images of the workplace
– Staff profiles
– Login Details of your existing website
If you have an existing website, we will not bother you to provide us with the above information as we will take it from your existing website.

No, we won’t demand the whole payment all at once. For payment, we have divided it into 3 sections:
– 40% of the total amount in advance,
– 40% on completion of the project, and
– 20% after the complete transfer of the design

Yes, we believe in empowering our clients with good knowledge and expertise. Once we get ready with your website, we make sure to give you whole knowledge and training, so that you yourself can effectively make use of your website. Also, we will update your website completely, and we will not charge for that.

Yes, surely. 1st Genix is a well-established online business as we come in contact with our clients online.

Yes, we assure you that we will always be there for you; all you just need to do is to make a call or send an email regarding your issue. We will always be there to assist you even after the completion and delivery of the website. You can contact us even in the case of a minor problem.

Areas of Expertise

Content Writing

We are here to make things simpler for your business. Transform your website into a visitor-attracting brand by creating content that stands out.

Graphic Designing

Graphic designing is more than just artwork and software products. We are dedicated to project-based custom graphic design services.

Web Designing

We love to create websites that have an outstanding online presence and are ready for SEO and online marketing.

Is there a question that is not answered?

Call us! We will be happy to help you! ” 

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